Privacy Policy

EasyKeys Auto Locksmith is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services. We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

1. Who We Are

EasyKeys Auto Locksmith provides professional, fully insured mobile auto locksmith services for most vehicle makes and models. If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the details provided on our Contact Us page.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Your name.
Your telephone number.
Your email address.
Your vehicle make, model and registration details where necessary.
Your address or service location.
Details relating to your enquiry or booking.
Technical information such as your IP address, browser type and device information when visiting our website.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries.
Provide requested auto locksmith services.
Arrange appointments.
Provide quotations.
Communicate with you regarding your booking.
Improve our website and customer experience.
Meet our legal and regulatory obligations.

4. Lawful Basis for Processing

Under UK GDPR, we process personal information where we have a lawful basis to do so, including:

Your consent.
The performance of a contract.
Compliance with legal obligations.
Our legitimate business interests where these do not override your rights.

5. Sharing Your Information

EasyKeys Auto Locksmith does not sell or rent your personal information. We may share information only where necessary with trusted service providers, payment processors, professional advisers or where required by law.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website performance and enhance your browsing experience. You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

9. Your Rights

Under UK GDPR, you have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where applicable.
Request restriction of processing.
Object to certain types of processing.
Request transfer of your personal data where applicable.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Commissioner’s Office (ICO).

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policies of any external websites you visit.

11. Website Analytics

We may use website analytics tools to understand how visitors use our website. These tools may collect anonymised information such as pages visited, time spent on the website, browser type and device information to help improve website performance and user experience.

12. Marketing Communications

We will only send marketing communications where you have requested them or where permitted by law. You can opt out of receiving marketing communications at any time by contacting us.

13. Children’s Privacy

Our services and website are not intended for children under the age of 16. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices. Any updates will be published on this page together with the revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact EasyKeys Auto Locksmith using the details provided on our Contact Us page.